Robin Genschorck
- Total activity 26
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Activity overview
Latest activity by Robin Genschorck-
Robin Genschorck commented,
CivicRec Systems Engineers have applied a fix and have restored service to your CivicRec Solution. An incident report will be posted here within 24 business hours.
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Robin Genschorck commented,
Official comment CivicRec Systems Engineers have applied a fix and have restored service to your CivicRec Solution. An incident report will be posted here within 24 business hours.
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Robin Genschorck commented,
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.
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Robin Genschorck created a post,
Performance Issue Identified with Prompts | December 10, 2020
CompletedCivicPlus monitoring has detected a possible performance issue that may be affecting your CivicPlus solution. CivicPlus Systems Engineers are investigating this alert and a timeline to resolution a...
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Robin Genschorck commented,
Official comment On November 18, 2020 CivicPlus deployed a new version of CivicRec to production which had unintended consequences for some clients. These behaviors included: Staff users were not able log into the...
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Robin Genschorck created a post,
Scheduled Maintenance Window Scheduled for Thursday October 29, 2020
CivicRec engineers have identified an issue that is impacting many CivicRec websites. To remediate the issue, CivicRec engineers will perform maintenance to your website overnight. Your CivicRec we...
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Robin Genschorck commented,
Official comment CivicPlus Systems Engineers have applied a fix and have restored service to your ReCaptcha feature. Issue Duration: 7.5 hours Root Cause: ReCaptcha was checking against the incorrect domain. Use...