Jim Steffensmeier

Total activity 55
Last activity January 16, 2024 21:43
Member since October 11, 2018 14:45

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Recent activity by Jim Steffensmeier

CivicPlus Engineers are continuing to investigate the root cause of this issue. All sites continue to remain stable at this time.
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- Jim Steffensmeier
- August 26, 2021 14:01
- 0 votes
Official comment
CivicPlus Engineers are reporting that all sites are up and stable as of 10:38pm Central Time. No further issues are expected at this time. A full report will be available here within 24 hours.
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- Jim Steffensmeier
- August 25, 2021 03:56
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Official comment
On March 22nd, CivicEngage Evolve experienced multiple Request timeouts for the Redis database which led to some outages on client sites and intermittent availability. CivicPlus Engineers were abl...
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- Jim Steffensmeier
- April 01, 2021 22:39
- 0 votes
Official comment
On March 22nd, CivicEngage Evolve experienced multiple Request timeouts for the Redis database which led to some outages on client sites and intermittent availability. CivicPlus Engineers were abl...
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- Jim Steffensmeier
- April 01, 2021 22:38
- 0 votes
Official comment
The update was completed at 12:10pm Central Time. All sites should now be available.This update was to address an issue with data inconsistency that was related to a recent change in Redis which ha...
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- Jim Steffensmeier
- March 23, 2021 17:16
- 0 votes
Official comment
At 4:42pm Central, CivicPlus Engineers were alerted of intermittent errors with the CivicPlus Platform, specifically staff and clients were unable to access sites using single sign on, were getting...
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- Jim Steffensmeier
- January 19, 2021 23:37
- 0 votes
Official comment
Outage Duration: CivicPlus Platform, specifically client's ability to access sites, experienced an intermittent disruption between 8:26 a.m. and 9:19 a.m. CST on Tuesday, December 15, 2020 . Roo...
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- Jim Steffensmeier
- December 16, 2020 20:40
- 0 votes
The issue was resolved at 9:19 am CST on December 15, 2020. An incident report will be posted here within 24 business hours.
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- Jim Steffensmeier
- December 16, 2020 00:53
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Official comment
The issue has been resolved and users should now be able to resume normal site usage. Outage Duration: CivicPlus Platform, specifically client's ability to access sites, experienced an intermitte...
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- Jim Steffensmeier
- December 09, 2020 20:33
- 0 votes
CivicPlus Systems Engineers have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.
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- Jim Steffensmeier
- December 09, 2020 16:24
- Edited
- 0 votes