Rachel Ebaugh
- Total activity 108
- Last activity
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Activity overview
Latest activity by Rachel Ebaugh-
Rachel Ebaugh commented,
Recreation Management Service Interruption Report Date: May 12, 2025 Service Impact Window: 7:00 PM – 9:25 PM CT Summary On the evening of May 12, 2025, a subset of users attempting to access the ...
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Rachel Ebaugh commented,
Official comment Fix Implemented CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here once a Root Cause Analysis is completed.
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Rachel Ebaugh commented,
Issue Identified Update CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. A timeline will be added to this post when it is available.
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Rachel Ebaugh created a post,
Subject: Performance Issue Identified | May 12, 2025
CivicPlus monitoring has detected a possible performance issue that may be affecting your CivicPlus solution. CivicPlus Systems Engineers are investigating this alert and a timeline to resolution a...
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Rachel Ebaugh commented,
INCIDENT REPORT 5.6.25Incident Description Users trying to access Recreation Management on 5.6.25 between 9:15am and 10am CT were experiencing slow loading times and intermittent errors. Cause T...
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Rachel Ebaugh commented,
Fix Implemented CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.
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Rachel Ebaugh commented,
Official comment CivicPlus Systems Engineers have identified the issue and are working on a resolution.
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Rachel Ebaugh created a post,
Subject: Performance Issue Identified | May 6, 2025
CivicPlus monitoring has detected a possible performance issue that may be affecting your CivicPlus solution. CivicPlus Systems Engineers are investigating this alert and a timeline to resolution a...
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Rachel Ebaugh created a post,
Scheduled Maintenance | May 6, 2025 12:00 AM - 4:00 AM CDT
The CivicPlus Product Engineering Team regularly monitors all sites and makes changes and improvements as needed. At this time, we have determined the need to open a maintenance window. This main...
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Rachel Ebaugh commented,
Official comment The maintenance window originally scheduled for April 25th 12:00AM - 4:00 AM for customers using the https://secure.rec1.com domain has been canceled and will be rescheduled. Notification for the n...