Jarrod Hallmark
- Total activity 77
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Activity overview
Latest activity by Jarrod Hallmark-
Jarrod Hallmark created a post,
Sign In Experience Notice | March 17, 2025
CompletedIn preparation for future changes to our sign in experience, we released an update to allow you to customize your branding on the CivicPlus Sign In screen which has inadvertently impacted the sign ...
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Jarrod Hallmark commented,
Official comment All updates applied successfully. The updated took longer than expected, so some sites may have seen impacts as late as 4:00 AM CST.
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Jarrod Hallmark created a post,
Important Notice: System Maintenance March 4, 2025
Dear Valued Customers, We have identified system maintenance necessary to resolve an issue with our blog feature. To ensure minimal disruption, we will be conducting these updates this evening. ...
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Jarrod Hallmark commented,
Official comment CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. Our hosting partner was able to find a misconfiguration in one of our stacks that meant resource...
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Jarrod Hallmark created a post,
Performance Issue Identified | December 13, 2024
CivicPlus monitoring has detected a possible performance issue that may be affecting your CivicPlus solution. CivicPlus Systems Engineers are investigating this alert and a timeline to resolution a...
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Jarrod Hallmark commented,
Official comment CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.
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Jarrod Hallmark commented,
CivicPlus Systems Engineers continue to work with our hosting partners on resolving this issue as quickly as possible. An update will be added to this post when it is available.
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Jarrod Hallmark created a post,
Performance Issue Identified | November 8, 2024
CivicPlus monitoring has detected a possible performance issue that may be affecting your CivicPlus solution. CivicPlus Systems Engineers are investigating this alert and a timeline to resolution a...
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Jarrod Hallmark commented,
Official comment Incident Report Outage Duration: 15 hours. Root Cause: An upgrade to a core service had an unexpected connection to search Further Review: A review of automated tests is underway to make sure we c...
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Jarrod Hallmark commented,
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.