Chat Service Maintenance | July 12, 2022
CompletedDue to maintenance needed on our Chat Support Service for CivicEngage, CivicOptimize, and CivicRec products, we will shut down Chat for 7/12. Chat Support Service will resume on 7/13.
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No Change Update
CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.Timeline Identified
CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).Fix Implemented
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.