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Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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CivicClerk Public Portal Functionality Limitation Identified 5/18/22

DeAun Michael

CivicClerk Systems Engineers are investigating a service disruption that may be affecting your CivicClerk Public Portal.    An update will be added to this post when it is available.  

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1 comment

Date Votes
  • Official comment
    DeAun Michael

    Fix Implemented

    The service disruption that may have affected your CivicClerk Public Portal has been resolved.  The disruption to some clients was caused by log files not being moved as expected.  


Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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