Performance Issue Identified | March 22, 2022
CivicPlus monitoring has detected a possible performance issue that may be affecting your CivicPlus solution. CivicPlus Systems Engineers are investigating this alert and a timeline to resolution and next steps will be provided as soon as available.
Comments
5 comments
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Official comment
Your CivicPlus solution should be functioning normally at this time. Root cause will be provided but the issue appeared to be an unusual failure of networking gear that prevented automated failover.
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Thanks for sharing - www.gloucesterva.info is currently unavailable.
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Supposed to launch this week... in-avon.civicplus.com is currently down too. 500 - Internal Error. :-(
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portlandmaine.gov is down as well.
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I have a ticket open on this and have had no update and this page hasnt updated but our site just came back online!
wellingtonfl.gov
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Available Templates
No Change Update
CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.Timeline Identified
CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).Fix Implemented
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.