Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

Service Disruption - 7/17/2020

Completed

Alaina Coffee

July 17, 2020 21:49

Cloudflare is investigating issues with Cloudflare Resolver and our edge network in certain locations.

Customers using Cloudflare services in certain regions are impacted as requests might fail and/or errors may be displayed.

Please follow for status updates https://www.cloudflarestatus.com/

Latest Update:
Cloudflare Network and Resolver Issues

Identified - The issue has been identified and a fix is being implemented.
Jul 17, 21:46 UTC

Investigating - Cloudflare is investigating issues with Cloudflare Resolver and our edge network in certain locations.

Customers using Cloudflare services in certain regions are impacted as requests might fail and/or errors may be displayed.

Data Centers impacted include: SJC, DFW, SEA, LAX, ORD, IAD, EWR, ATL, LHR, AMS, FRA, CDG
Jul 17, 21:37 UTC

Comments

1 comment

Official comment
Alaina Coffee

July 17, 2020 23:05

Edited
Cloudflare incident has been resolved and all CivicPlus alerts have cleared.

https://www.cloudflarestatus.com/incidents/b888fyhbygb8

Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

Please sign in to leave a comment.