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CivicMedia Maintenance April 9th at 5:00 AM EDT

Completed

Mike

April 07, 2020 13:20

CivicPlus engineers, in collaboration with a 3^rd party video streaming provider, have determined the need to perform routine maintenance on the CivicEngage CivicMedia service on Thursday April 9th at 5:00 AM EDT. During this maintenance window, access to the CivicEngage CivicMedia module may be unavailable for 30 minutes to 2 hours. If you have any questions about this maintenance, please contact us.

Comments

2 comments

Mike

April 08, 2020 22:11
CivicPlus Engineers, in collaboration with a 3rd party video streaming provider, have decided to reschedule this routine maintenance for 5:00 AM EDT Tuesday the 14th of April. If there are any further changes we will make those as updates to this post.
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Mike

April 13, 2020 19:15
CivicPlus Engineers, in collaboration with a 3rd party video streaming provider, have decided to reschedule this routine maintenance for 5:00 AM EDT Tuesday the 20th of April. If there are any further changes to this schedule we will make updates to the statues as updates to this post.
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Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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