CivicEngage: Minor Service Disruption August 13 2019



  • Carl Bowen

    All Impacted sites have recovered at this time.

    Initial cause appears to be that a host failed in an unusual way such that the cluster was unable to determine the status of the servers running on it.  This required manual intervention to resolve and then the normal high morning traffic delayed recovery. 

    We apologize for the inconvenience and will investigate what changes we could make to the systems or processes to reduce the downtime incurred from this type of failure. 

    We do not anticipate any further downtime related to this event. 

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