Performance Degradation on Subset of Sites
A subset of sites may be experiencing a degradation of performance.
CivicPlus Systems Engineers are investigating a service disruption that may be affecting your CivicPlus solution CivicEngage. The issue began at approximately 10:00 AM CST. Our engineers are working to identify the source and resolve this incident as quickly as possible. A status update will be added to this post by 11:30 AM CST.
Comments
3 comments
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Official comment
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. More information about this outage will be provided to this post as it becomes available.
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CivicPlus engineers continue their investigation to identify and resolve this issue as quickly as possible. A status update will be added to this post by 1:00 PM CST.
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CivicPlus engineers continue their investigation to identify and resolve this issue as quickly as possible. A status update will be added to this post by 3:00 PM CST.
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Available Templates
No Change Update
CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.Timeline Identified
CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).Fix Implemented
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.