Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

Service Disruption

Jim Flynn

January 29, 2019 15:43

CivicPlus engineers are currently investigating a disruption of service.

Comments

3 comments

Official comment
Morgan King

January 29, 2019 17:23
CivicPlus engineers continue their investigation and have identified this issue as a Platform disruption. Please follow the CivicPlus Platfrom status page for updates.
Becca Drake

January 29, 2019 16:07
CivicPlus engineers continue their investigation to resolve this issue as quickly as possible. Estimated resolution time is 10:45 AM CST. A status update will be added to this post by 11:00 AM CST.
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Jackson Wright

January 29, 2019 17:05
CivicPlus engineers continue their investigation to identify and resolve this issue as quickly as possible. A status update will be added to this post by 11:35 AM CST.
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Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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