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Service Degradation: January 31, 2019

Completed

Morgan King

January 31, 2019 18:19

CivicPlus Systems Engineers are investigating a potential service degradation that may be causing longer load times. Our engineers are working to identify the source and resolve this incident as quickly as possible. A status update will be added to this post by 1:30 PM CST.

Comments

1 comment

Official comment
Morgan King

January 31, 2019 18:43
CivicPlus Systems Engineers have applied a fix and are no longer seeing a service degradation.

Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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