CivicEngage: Service Disruption: February 20, 2018



  • Current Update
    Constance Cooke


    CivicPlus Systems Engineers have restored service to your CivicEngage website. 

    • Outage Duration: 10 minutes and 51 seconds
    • Root Cause: a software bug in one of the core routers at our primary data center – as a result of this, the site your server is hosted on experienced degraded performance.
    • Further Review: An investigation and retrospective plan is currently underway with our vendor.

    If you have questions about this message or require additional assistance, please Contact our Support Team.

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