Scheduled Maintenance | April 25, 2025 12:00 AM CDT - 4:00AM CDT
The CivicPlus Product Engineering Team regularly monitors all sites and makes changes and improvements as needed. At this time, we have determined the need to open a maintenance window.
This maintenance window specifically applies to customers using the https://secure.rec1.com domain.
The maintenance window will be overnight in slow hours of usage, to mitigate any service disruptions. It will begin approximately at 12:00 AM CDT and be completed by 4:00 am CDT, and is not expected to result in any downtime as updates are applied.
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Official comment
The maintenance window originally scheduled for April 25th 12:00AM - 4:00 AM for customers using the https://secure.rec1.com domain has been canceled and will be rescheduled. Notification for the new maintenance window will be posted with the updated timeline 7 days prior to the window.
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No Change Update
CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.Timeline Identified
CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).Fix Implemented
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.