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Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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Scheduled Maintenance | August 30, 2024

Completed
Jimmy Steffensmeier

The CivicPlus Product Engineering Team regularly monitors all sites and makes changes and improvements as needed. At this time, we have determined the need to perform a maintenance update tonight.

At this time we do not anticipate any disruption to your service. CivicPlus Engineers will be monitoring but if you should see any interruptions or experience any issues with your product, please report them to CivicPlus Support immediately.  

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No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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