Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

Scheduled Maintenance Window April 18th, 2024

Jim Flynn

April 18, 2024 00:22

CivicPlus is committed to providing you with the best service possible. CivicPlus has discovered a bug within it's system that is impacting multiple modules such as News Flash archive. To address this issue, we have scheduled a maintenance window.

During this time, our services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding.

Maintenance Window (4/18/2024):

Start : 11:30 PM CT
Expected End: 2:30 AM CT

We will update this status page once the maintenance window is complete.

Comments

1 comment

Official comment
Akash Bhatia

April 19, 2024 08:24
The rollout completed successfully and the issue is fixed on all clients. Thank you.

Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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