Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

Scheduled Maintenance Window for March 22, 2024

Jim Flynn

March 21, 2024 19:50

CivicPlus is committed to providing you with the best service possible. To ensure the continued reliability and security of our services, we have scheduled a maintenance window to upgrade our encryption keys. This is a routine update as part of our ongoing efforts to maintain the highest standards of data protection and to enhance the performance of CivicPlus systems.

During this time, our services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding.

Maintenance Window (3/22/24):

Start : 12:00 AM CT
Expected End: 12:30 AM CT

We will update this status page once the maintenance window is complete.

Comments

1 comment

Official comment
Jim Flynn

March 22, 2024 08:12
The maintenance window has been completed.

Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

Please sign in to leave a comment.