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CivicPlus Media Performance Issue Identified 1/19/24

DeAun Michael

CivicPlus has identified a performance issue with live streams not recording for clients using CivicPlus Media . Systems Engineers are investigating the cause and working on a resolution.  An update with additional information will be posted here as soon as available. 

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Comments

3 comments

Date Votes
  • Official comment
    DeAun Michael

    CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

  • DeAun Michael

    CivicPlus Systems Engineers continue to research the issue with CivicPlus Media, and are working to resolve as quickly as possible.  An update will be added to this post when it is available.

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  • DeAun Michael

    CivicPlus Systems Engineers have resolved the issue with CivicPlus Media.  Live streams should record and upload as expected. 

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Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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