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CPMedia Functionality Limitation Identified 9/18/23

DeAun Michael

CivicPlus engineers have identified an issue with CPMedia. Media files are not being generated after streaming has ended.  The issue is being investigated.  A timeline to resolution and next steps will be provided as soon as available. 

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1 comment

Date Votes
  • Official comment
    DeAun Michael

    The issue with CPMedia streaming has been resolved.  The issue was related to disk space error.  Steps are being taken to alert us to this issue in the future.  


Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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