Functionality Limitation Identified CivicClerk 7 and Clerk 8 April 28, 2021
Completed
CivicClerk Systems Engineers are investigating an incident that may be affecting your CivicClerk 7 and Clerk 8 solutions. An update will be added to this post when it is available.
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Official comment
Fix Implemented: The functionality issues are resolved in your CivicClerk 7 and Clerk 8 solutions at this time. Our Hosting team identified a resource utilization capping issue on our web servers that was causing certain actions to sporadically result in errors.
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The functionality issues appear to be resolved in your CivicClerk 7 and Clerk 8 solutions at this time. We are continuing to research the issues and will post any updates as they become available.
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Available Templates
No Change Update
CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.Timeline Identified
CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).Fix Implemented
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.