4/14/21 Functionality Limitation Identified: CivicClerk 7 and Clerk 8
Completed
CivicClerk Systems Engineers are investigating an incident that may be affecting your CivicClerk 7 and Clerk 8 solutions. An update will be added to this post when it is available.
Comments
4 comments
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Official comment
CivicClerk Systems Engineers are continuing to work on resolving the intermittent errors in CivicClerk7 and Clerk 8. A temporary fix has been put in place to disable the search indexer while we implement a permanent fix. This will allow all other functionality to work as intended. Once a permanent fix is in place the search indexer will be enabled, and all newly added documents will be searchable. Search will continue to work as expected in the meantime, with the exception of recently added documents.
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CivicClerk Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.
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CivicClerk Systems Engineers continue to work on resolving the sporadic issues in CivicClerk7 and Clerk 8 as quickly as possible. We will continue to update this post when more information is available.
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CivicClerk Systems Engineers are continuing to work on resolving the intermittent errors in CivicClerk7 and Clerk 8 as quickly as possible. We will continue to update this post when more information is available.
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Available Templates
No Change Update
CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.Timeline Identified
CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).Fix Implemented
CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.