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Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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CivicClerk Notification Limitations Identified 3/17/23

DeAun Michael

 

 

 

CivicClerk Systems Engineers are investigating intermittent issues with notifications being sent for our clients.  We will continue to work on resolving this issue and post updates as they become available. 

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Comments

2 comments

Date Votes
  • Official comment
    DeAun Michael

    The intermittent issue with notifications is resolved.  An incident report will be posted here within 24 business hours. 

  • DeAun Michael

    We will be updating with an incident report as soon as we have concluded our research into the intermittent notifications issue from 3/17/23. 

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Available Templates

No Change Update

CivicPlus Systems Engineers continue to work on resolving this issue as quickly as possible. An update will be added to this post when it is available.

Timeline Identified

CivicPlus Systems Engineers have identified the issue and expect to have a resolution deployed by ESTIMATED TIMELINE (if not a specific date, include business hours / business days clarification).

Fix Implemented

CivicPlus Systems Engineers have applied a fix and have restored service to your CivicPlus Solution. An incident report will be posted here within 24 business hours.

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